Frequently Asked Questons

Our customer service replys frequently asked questions about disinfection. Click on a subject heading below to view questions and answers relating to your selection. Should you have any further questions, please consult our Contact Us page.

DAC Disinfectant

  1. How does DAC Disinfectant work?

    DAC Disinfectant has a special formula that helps to disrupt the cell formation of various viruses and bacteria, breaking it down and helping to eliminate it from forming again for up to 24 hours. This is possible due to the special QUAT biocide that is part of the product’s formula. The QUAT biocide kills the bacteria and has a residual effect due to the wetting action which enables the surface tension to be reduced enabling the biocide to stick to the surface.

  2. How should I use this product?

    For best results with fast germ kill use DAC Disinfectant undiluted. However, if the product is to be used in a concoction for cleaning then we recommend 1cup of DAC Disinfectant in 5ltrs of water (or 1 part DAC and 10 parts water).
    During the cleaning process you can use DAC Disinfectant as an additive to your current mode of cleaning.

  3. Where can I use DAC Disinfectant?

    On floors, walls, hard surfaces and woodworks.

  4. Should I dry the surface after spreading DAC Disinfectant over it?

    No. For best results let the DAC Disinfectant liquid dry on its own

  5. How long does it take to kill viruses and bacteria?

    Viruses and the more common pathogenic bacteria are killed within 5 minutes of use of DAC Disinfectant (when used in undiluted form). Other tougher germs and viruses can take up to 30minutes to be eliminated – that is why DAC Disinfectant should be allowed to dry on its own.

  6. How often should I use DAC Disinfectant?

    For continued disinfection for your home, it is recommended that you use DAC Disinfectant on at least once a day during the house cleaning choirs.

  7. Are there any side effects of using DAC Disinfectants?

    DAC Disinfectant is to be used solely for external cleaning of surfaces such as floors, table tops, counter tops, etc. In so doing there are no side effects of the product.

  8. What should I do if in case the product is swallowed?

    If swallowed, rinse mouth with plenty of water and seek medical assistance immediately.

DAC WC Cleaner & Rim Blocks

  1. How does the DAC toilet cleaner work?

    DAC’s thick formula provides deep cleaning, killing 99.9% germs even under the rim with 24 hour germ protection by actively delaying bacteria growth.

  2. How do I use the DAC Toilet Cleaner?

    You can use undiluted for disinfection: apply directly on the surface, leave it for 15 minutes, then wipe or rinse off. Any surfaces that can come in contact with food must be rinsed carefully with water.
    For diluted application for hygienic cleaning of large surfaces: Pour 90ml into 5l water and then clean the surface. No need for rinsing or wiping afterwards.

  3. What does the DAC rim block do?

    We have two types of rim blocks:
    a) DAC Power Active rim block with its unique four fold power with every flush for hygienic cleanliness by providing you with power hygiene, power cleanliness, anti-limescale and extra freshness. Available in Lemon, Pine & Ocean Burst fragrances
    b) DAC Duo Active rim block with distinctive dual chambers to provide you with hygiene and freshness with every flush. Available in Lemon & Pine.

  4. How does the DAC Rim Block keep my toilet clean?

    The DAC Duo Active is our dual chamber rim block that provides your toilet commode with hygiene and freshness with every flush for up to 300 flushes.
    The DAC Power Active rim block is our innovative 4 fold power rim block that provides you with:
    1) Power Hygiene
    2) Power Cleaning
    3) Anti-limescale
    4) Extra Freshness

  5. What is the difference between the white bottle DAC toilet cleaners and the red one?

    Red DAC Toilet cleaner is based on Hydrochloric acid and the white bottle is based on QUAT.

  6. Which one is better for Limescale removal?

    Hydrochloric acid is a strong de-scaler.

DAC Antiseptic

  1. Where can I use the Antiseptic?

    The DAC Antiseptic can be used for personal care example the skin, for laundry, kitchen surfaces, floors, bathrooms, toilet commode.

  2. What is the difference between the DAC Antiseptic and the DAC Disinfectant?

    DAC Antiseptic is a phenoilc disinfectant having distinguished phenolic odor whereas DAC dist is a quat disinfectant with strong perfume odor. Antiseptic can be used as a personal Antiseptic and surface disinfectant.

DAC Glass Cleaner

  1. How do I use the DAC Glass Cleaner? What material should I use for wiping?

    Spray glass cleaner on to the surface and wipe with a paper towel or lint free cloth.
    For stubborn stains repeat the application.

DAC Carpet Cleaner

  1. How do I use the DAC Carpet Shampoo? Does it work on all types of carpets?

    a) Vacuum thoroughly to remove loose dirt. If the carpet is being cleaned for the first time, test a hidden area of the carpet for color fastness.
    b) Mix one part of DAC carpet shampoo with 8 parts of warm water. Apply with sponge or shampoo machine .When dry, vacuum to remove the loosened dirt.

DAC Wipes

  1. How does the DAC Wipes protect my house? Is it also for personal use?

    DAC Wipes are impregnated with alcohol and germicides. With the use of wipes on hard surfaces and the body, the disease causing bacteria / spores are killed / inactivated instantly protecting against infectious diseases.  
    The wipes are suitable for surfaces and personal hygiene.

DAC Drain Opener

  1. How can I unclog my bathroom drains using the drain opener?

    a) Add 100 – 200 gm to the drain depending on the nature of clogging.
    b) Add about 1 liter of cold water (25 – 35 C), wait 10 - 15 minutes and allow the powder to react with the fat deposits and easy release.  
    c) Flush with water till the drain is cleared.  
    d) Always use cold water in the complete operation. Use of hot water will cause aggressive reaction.

  2. Which one is better for me, the crystals or the powder drain opener?

    DAC Drain Opener in Crystal format is better suited for severely blocked drains. DAC Drain Opener in Liquid format is better suited for routine cleaning.


Should you have any further questions, please consult our Contact Us page.